72SOLD's reply dated Feb 06, 2024 to: Christina H Dgq's review

We appreciate your feedback and would like an opportunity to look into this further. Could you please let us know the address of the home involved as well as the representative you worked with? If you would also like to provide a good number to reach you at, we would be happy to have our VP of Client Services reach out to you directly. You can email this information directly to support@72SOLD.com.
Christina H Dgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Phoenix, Arizona

SD IS A FRAUD! SHE SHOULD NOT BE A REALATOR, BUT BEHIND BARS FOR HER MANIPULATING ABD STEALING FROM A DISABLED VET, NOT ONCE BUT TWICE!!

WONT WASTE MY TIME! SHE KNOWS WHO SHE IS AND THIS IS NOT OVER!! I HAVE EVERY MESSAGE AND EVERY DOCUMENT AND SHE HAS CROSSED OVER ALL LINES IN TERMS OF HER ETHICAL DUTIES!!

User's recommendation: *** NO-STAY AWAY FROM ANYONE AT 72 SOLD. THEY ALL WORK TOGETHER AND ARE FAKE!

3 comments
Emmary Lma

You did 4 transactions with 72 sold. You are writing a negative review because you couldn't take advantage and steal money.

You are a professional grifter, that is why the VA administration is looking into your relationship with the disabled vet..

you are not a paid caregiver you're living off of his benefits and living in his home. You will be exposed no need to threaten anyone when you are in the wrong.

Guest
reply icon Replying to comment of Emmary Lma

Just another fake review... I got $40k over asking price with 72sold.

Emmary Lma

You've neglected to tell the truth. You came in $16000 short of what you needed to bring to the closing table and everyone participated in helping the disabled vet close on his home.

We paid for an airbnb which you committed theft from the property, stayed longer than you were allowed. We are now going to pursue action due to your lies and defamation.

You have also extorted money with your demands which is also in writing. You have a daughter in jail and you are not an upstanding citizen who portrays herself as a caregiver for a disabled veteran that you are taking advantage of and you are being investigat it by the veterans administration

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72SOLD's reply dated Feb 08, 2024 to: Calvin B Fkx's review

We want an opportunity to look into this further. This is not what we teach our representatives and does not represent our program. Could you please let us know the address of the home involved? If you would also like to provide a good number to reach you at, we would be happy to have our VP of Client Services reach out to you directly. You can email this information directly to support@72SOLD.com.
Calvin B Fkx

72SOLD.COM respensentives don't have your best interest at hand at all. From the beginning to the end they will lie and b.s. you

Tom Beerley of KellerWilliams 400 Arcola Rd Ste A5, Collegeville PA 610-792-****, was the respersentative in my area that 72SOLD sent to me when I only wanted information. 1st he underpriced my house, 2nd he lied about his method of listing, 3rd we agreed on one thing but he maneuvered the contract to benefit himself. Especially if you're person of color of up there in age (63)beware!!!

Cons:
  • Is not working in your best interest
  • Against people of age 63
  • Against people of color

Preferred solution: Out of this contract

User's recommendation: Don't use them especially if the respersentative is Tom Beerley from KellerWilliams out of Collegeville PA

72SOLD's reply dated Feb 06, 2024 to: Madi Aqw's review

I am sorry you feel that way, however, we emphasize training our agents extensively on the 72SOLD program, as we hold high expectations for delivering the exceptional experience our sellers deserve. Rather than providing scripts, we focus on talk tracks. Our goal is to ensure that you fully understand the program from your perspective and can personalize it effectively, avoiding the perception of reciting from a piece of paper.
Madi Aqw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Tucson, Arizona

Warning consumers

I was an agent for 72/sold. This place is a scam.

Do not use them. Most of the agents dont know what they are doing and they go on listing appts with a script. They will underprice your house to sell to one of their investors and take both sides of the deal. Its a plan.

I bought the leads, but didnt use their stupid script. Stay away from Greg Hague and 72 Sold

User's recommendation: Stay Away!

1 comment
Guest

Please tell me has anyone used a Phoenix attorney against 72SOLD and won?

72SOLD's reply dated Feb 06, 2024 to: Coolidge Nyv's review

We would like an opportunity to look into this for you as this is not our process or protocol. Would you let us know the address of the home in question as well as your best contact number? You can email our customer care team directly at support@72sold.com.
Coolidge Nyv
map-marker Dallas, Texas

Disgusted is the best way to say it!

I'm a 100% disabled Veteran.This Realtor messed everything up with her lies and manipulation and almost left me homeless. She has failed to do anything she's said and does not deserve any credit. I feel she is a snake out to get anyone she can!

User's recommendation: Don't trust anything S.D says! Go with a different company!

72SOLD's reply dated Feb 08, 2024 to: Eric L Rpx's review

We would like an opportunity to look into this for you as this is not our process or protocol. Would you let us know the address of the home in question as well as your best contact number? You can email our customer care team directly at support@72sold.com.
Eric L Rpx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

We were told that they sell houses at prior 3 months value.

I was told they sell at prior 3 months prices told them what I wanted out of my house. I was told they could do it.

I was told that they were going to put into their private market first. Now with " No takers I was told we were going normal market. 3 days later oh I think you should lower price. I said no.

We were told that they were going to do open houses to group people together. Then it started out as we have a person that would like to see the house can we show it. No one showed up to be with the person looking at the house. I showed the house.

Long story short, we never had an open house and I showed the house more times than they did. I said the appliances that were in the house were going with us. Because of being the last gifts my mom gave us before taking her eternal sleep. We ended up selling way less than we wanted, and they included the appliances in the sale.

We were also told since we lowered the price that to help us out they would take less than the 5% that was quoted. Once again big lie they took the whole 5%.

There are other things but too many to add here. Took longer than the time frame I was told to sell my house.

Loss:
$25000
Pros:
  • You get your house sold
Cons:
  • You sell for less and not on time and lose more money in repairs

Preferred solution: What I agreed to would have been the best.

User's recommendation: Get a real realtor to sell your house do not buy into 72sold gimmicks

1 comment
Jakerria Aei

That is how real estate works. It's not a 72sold thing, you just had less interest in your house so you had to do price drops.

You also shouldn't expect any realtor to pack up your personal items. If you leave appliances in there, they are going with the house.

72SOLD's reply dated Feb 06, 2024 to: Ken H Gtm's review

I want to emphasize that we encourage genuine reviews on this platform. If you have specific experiences or feedback to share, we highly value your input and sincerely appreciate you taking the time to share it with us. Thank you for your understanding.
Ken H Gtm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

When the commercial comes on….

Greg Hague is annoying, so when the commercial comes on I immediately turn it. They would have a much better response if you had someone different that doesn't flap their arms around like a drunken bat.

Loss:
$25

Preferred solution: Apology

User's recommendation: No.

72SOLD's reply dated Mar 19, 2024 to: Charmaine P Aov's review

Charmaine, please accept our apologies for having a poor experience with
our company. Unfortunately, your name/phone number does not match any known record in our database. We would love to get you in touch with our Customer Success Manager. Your feedback is very
important to us and we will exhaust all measures to make things right. Please reach out directly
to support@72sold.com with your feedback, questions, or concerns.
Charmaine P Aov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Peoria, Arizona

Worst experience ever!

Updated by user Jun 02, 2023

No definitely not and would never recommend them!

Original review Jul 02, 2023

2 weeks of waisting my time. All for nothing.

They talk a good game. They dont listen. They argue with you. Never return calls or text.

They showed my home between 11am and 12:30 by appointment on on 1 Saturday. And blocked everything before and after that so none else could see it. When I asked about it they said I requested it. That was a flat out lie!

I told them I wanted things to convey with my home and they flat out refused to put it in the listing. When I asked I was told it was a bargaining tool! I told them to just put it in there. After they held their 2 hour open house, that when you leave your home and realtors are showing it.

You would think that they would be watching people. Not this case. My blinds were all either open or closed. Things in my home were moved.

I even told them that my tortoise was off limits and do not disturb her. Someone tried feeding her!!!

I ended up firing them.

Stay far away from them. They are very shady!

Preferred solution: Nothing

User's recommendation: Stay away!

72SOLD's reply dated Mar 19, 2024 to: Maureen R Pkf's review

Maureen, please accept our apologies for having a poor experience with
our company. Unfortunately, your name does not match any known record in our database. We
would love to get you in touch with our Customer Success Manager. Your feedback is very
important to us and we will exhaust all measures to make things right. Please reach out directly
to support@72sold.com with your feedback, questions, or concerns.
Maureen R Pkf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Lots of hype. No results as promised.

Very friendly on phone. Once in told us price we should ask and then expect multiple offers.

Scam! Within a week said our price too high. They set it. Then nothing again.

All bluff and bluster to get your business for higher than average commission. Stay far far away.

Cons:
  • Hype no results

Preferred solution: Apology

User's recommendation: Do not believe Don't use them!

72SOLD's reply dated Feb 06, 2024 to: Guest-4582260's review

Thank you for sharing your feedback. Ensuring an accurate pricing for your house is crucial to maximize its value in the market. Our 15-minute walkthrough allows us to thoroughly assess and understand your property's unique features and conditions. This in-person evaluation empowers us to consider all relevant factors and provide you with a precise and competitive pricing strategy. Your cooperation in this walkthrough is a crucial step in achieving the best results for the successful sale of your home.
Anonymous
map-marker Oceanside, New York

Don’t believe there advertising!

They advertise that theyre going to give you a value for your house just give them your address. After you do that they have someone else text you that they need to do a 15 minute walk around.

Theyve already asked you the questions about the house so its a scam to do a walk around and get in the house to try to get a listing for the house.

I asked them not to contact me any longer. I can go elsewhere and pay less commission.

User's recommendation: Stay far away!

72SOLD's reply dated Feb 06, 2024 to: Guest-4562300's review

We kindly request that reviews remain truthful and relevant to the experiences you've had. False or inappropriate reviews can impact our ability to address genuine concerns and maintain the integrity of our platform. Your cooperation is appreciated, and we encourage open and honest feedback. Thank you for your understanding.
Anonymous
map-marker Glendale, Arizona

Sick of these spots

Please get rid of that crusty dusty blonde lady who is in these commercials. The old guy was a lot but watching her and listening to her shrill irritating voice makes me want to put my head in a bucket of flaming hot dog turds. She is so annoying!

User's recommendation: They are ok I guess

72SOLD's reply dated Mar 19, 2024 to: Guest-4560724's review

Thank you for bringing this to our attention. I would like to sincerely apologize for the experience you had with 72SOLD. We strive for excellence in customer service, but it is clear we missed the mark in your case. As a result of your feedback, we are providing our team with additional customer service training to prevent
similar situations from happening in the future. That being said, if there is anything else that I can help you with at the moment, please feel free to reach out at support@72sold.com and I would be more than happy to help. We do appreciate your business and hope to earn back your trust.
Anonymous
map-marker Phoenix, Arizona

Poor service/ claimed that they could way more than they could.

They told us that they could get WAY more than it was worth, they left the home unlocked twice, the alarm went off and the police were called. I have no idea why they havent been sued for false advertising. We had a party come look at it for the second time, the guy that came to open it up for them looked very under dressed to sell a multimillion dollar home, he looked like he was on the way to the gym.

Very unprofessional!!!

User's recommendation: DONT USE THEM!!!

2 comments
Guest

Thank you

Guest

You used 72sold to sell a multimillion dollar house?

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72SOLD's reply dated Feb 06, 2024 to: Keisha t Iik's review

We appreciate your feedback. We want to clarify that we do not explicitly state in our TV advertising that we buy homes. If there is any misunderstanding, we apologize for any confusion and appreciate the opportunity to provide clarity. If you have further questions or concerns, feel free to reach out to support@72sold.com.
Keisha t Iik
map-marker Witsand, Western Cape

SCAMMERS -DON'T WASTE YOUR TIME

SCAMMERS -DON'T WASTE YOUR TIME. 72 Sold has a TV ad saying they will buy your home, but when they show up they want you to list your home with them.

THAT IS FRAUD!! CROOKS, SCAMMERS, LIARS!!!

Cons:
  • Wasted 3 hours of my time

Preferred solution: for 72 to stop laying and take down their fraudelent ad on TV.

User's recommendation: SCAMMERS -DON'T WASTE YOUR TIME

72SOLD's reply dated Mar 19, 2024 to: Roberta C Hqm's review

Hi Roberta - We are sorry to hear about your disappointing experience with
us. It is always our intention to provide great customer service and useful, transparent advice.
Please accept our sincerest apologies that we did not live up to your expectations on this
occasion. We are thankful that you reached out to share your experience as your valuable
feedback helps us to improve our processes and better serve our clients.
Roberta C Hqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Phoenix, Arizona

Not as advertised

I went with 72Sold based on advertising. I had heard a couple of positive things but primarily their advertising.

At present my house has been on market for about 30 days. Realtor said they dont put up signs or do open houses. We priced home at their recommendation, lowered price at their recommendation, nothing happened, I had to insist on two open houses to get any interest at all but no sales have occurred.

Because of the market cool off their advertising still reflects only positive sales and not reality. Greg Hauge needs to be more realistic in his promotional ads and his contracted realtors need to be more willing to be more aggressive in promoting customers homes without customer having to insist on it.

User's recommendation: Don’t rely on the advertising

72SOLD's reply dated Feb 06, 2024 to: jennifer m Tem's review

Our reviews come from both sellers and agents as part of our commitment to transparency. Sellers share their direct experiences with our services, while agents often provide insights into their collaborative experiences. This diverse feedback helps provide a comprehensive view of our operations and the quality of our services. If you have any specific questions about a particular review, please feel free to reach out. Thank you for your understanding.
jennifer m Tem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Stone Mountain, Georgia

Dissatisfied

96% of online reviews are posted by Realtors selling under the program. May work in some areas. Mismarketing.

72SOLD's reply dated Feb 06, 2024 to: Guest-4483681's review

We appreciate your feedback and would like an opportunity to look into this further. This is not what we teach our representatives and does not represent our program. Could you please let us know the address of the home involved as well as the representative you worked with? If you would also like to provide a good number to reach you at, we would be happy to have our VP of Client Services reach out to you directly. You can email this information directly to support@72SOLD.com.
Anonymous
map-marker Charlotte, North Carolina

Unprofessional, rude, harrasment

Horrible experience.

I was in the mortgage business for 20 years.

The man I dealt with was rude, disrespectful and constantly talked down to me.

He sent me an text after meeting with my brother. He thought he was addressing my other brother and joked about what an idiot I was thinking I knew the housing market.

When I told him he sent the text to me, and we were not interested in his services and were staying with our realtor, he apologized and then continued to put me down and speak rudely to me.

I had to block his number to get him to stop harassing me.

The most unprofessional person I have ever dealt with.

He even called our realtor without our permission or knowledge

User's recommendation: Stay away