72SOLD's reply to: 72SOLD - Super happy with results

We really appreciate you taking the time to leave us a review, Craig. These are
the stories that keep us so motivated to continue doing what we are doing, and we are so happy
to hear that you had a great experience with us!
Craig B Itf

Super happy with results

We needed to sell, "FAST". So we went on line and up came, "72SOLD".

Everything they said was true. Barring economic changes and market values, 72SOLD said they would do it fast, and they did. Right away one of their many reputable locally acquainted realtors "Realty one" contacted us. Within minutes of her arrival Brandy proved her professionalism and with expert advice told us how it would happen.

Being a bit experienced in real-estate myself I was very confident we had the right people for the job. Brandy scheduled everything from photos for online upload and all showing appointments.

Completely hassle free, home selling. We closed after only a couple of months and got what we wanted.$$$

Thank you 72SOLD!

Preferred solution: Nothing. I am very satisfied

User's recommendation: I strongly recommend.

72SOLD's reply to: Amazing service

Thank you for your positive review! We're thrilled to hear about your great experience with 72SOLD. Your feedback means a lot to us, and we appreciate you taking the time to share it.
Jackson M Zxb

Amazing service

I'm not sure if these other reviews are fake but it's hard to imagine anyone had a bad experience here. I used 72 sold and it was the best real estate experience I've had. After selling multiple homes with regular realtors I wanted to try something different and I'm glad I did.

Pros:
  • Great communication
  • Get more money

User's recommendation: You will not regret it!

2 comments
Guest

What was go good about it ? You didn't state.

"Get more money" is only an estimate. Of course they will communicate ; they are desperate for money and they had a fish on the hook.

Guest
reply icon Replying to comment of Guest-2448751

I listed my house for $875k, had 15 or so groups show up to the open house, and got an offer for $915k. The house needed a new roof so we negotiated a credit of $15k and closed at $900k.

Communication was good. They helped move heavy items when they didn't have to, etc.

View more comments (1)

72SOLD's reply to: Sold my house after 3 traditional realtors couldn’t

Nicole, thank you for your glowing review! We're delighted to hear about your positive experience with 72SOLD. Your feedback means the world to us, and we appreciate you taking the time to share it.
Nicole G Cyq

Sold my house after 3 traditional realtors couldn’t

Hi72 Sold saved me. I had been trying to sell my home for 9 months.

My first three Realtors were a nightmare costing me in terrible advice to change zoning, price too high, and were awful at negotiating which cost me two sales. After seeing a billboard for 72 sold I felt it was my last resort. Immediately, I noticed the differences and gave her 2 weeks to prove it works.

And she did everything she said she would and I got an offer on day 5 and closed in 24 days. Wont trust the traditional agents ever again.

Pros:
  • In person showings
  • Great negotiation skills
  • Honest

User's recommendation: Hire them, it works

1 comment
Jackson M Zxb

I'm glad to see another REAL review. 72 sold does an amazing job. These other ones are fake.

72SOLD's reply to: Let someone know who care.

William, we apologize for the inconvenience you experienced when reaching out to 72SOLD. It's regrettable that you felt disappointed with the service provided by our agent, and I'm truly sorry for any frustration caused. Please know that your feedback is taken seriously, and we are actively addressing the issues you've raised to ensure a better experience for our clients in the future. I apologize for any missed opportunity, and I appreciate your understanding as we work to improve our services.
William H Pel
map-marker Cupertino, California

Let someone know who care.

Wanted to sell my home in Bullhead City and called 72 sold which was in Lake Havasu City. The agent I spoke to made all kinds of excuses why he couldnt come to Bullhead City.

Must have been beneath him as Lake Havasu City has higher priced homes for larger commissions. Wasnt happy with his attitude.

Lost out on getting more money for my home as 72 sold says they can do. Had to list home with regular local realtor.

User's recommendation: Would never recommend 72 sold to anyone ever.

72SOLD's reply to: I received way more money than I expected.

James, we are dedicated to providing excellent service, and it's incredibly rewarding to know that we've met your expectations. Your kind words motivate and inspire our team to continue delivering the best possible experience for our customers. Thank you for taking the time to share.
James M Kwa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company.

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Phoenix, Arizona

I received way more money than I expected.

72SOLD - I received way more money than I expected.

I got $40k over asking price for my house on the first day. They had over 20 people see the house the first day we got an offer for $915k when it was listed at $875k.

The realters that helped were great!

They even helped move heavy furniture around for pictures. They were responsive, fun to work with, and I could not recommend them enough!

User's recommendation: I guarantee you will love them

1 comment
Jackson M Zxb

That's awesome! I also had a lot of success using them.

72SOLD's reply to: SHOCKED!!

John, thank you for your feedback. Ensuring the accurate representation of our services is paramount to us. We're committed to facilitating a quick and efficient sale for sellers like you, typically within 8 days or less. It's important to clarify that while we don't directly buy homes, we firmly believe that our tailored approach can yield higher returns for our clients—typically ranging from 8.4% to 12% higher than conventional methods.
We would love a chance to rectify this by having an in-house representative help explain the 72SOLD program. Would you be open to us reaching out to the provided number?
John N Zln

SHOCKED!!

I was about to provide my information via the internet when I came upon these reviews. Thanks to everyone who took the time to document their experiences with 72 Sell.

Their advertisements imply that they are going to purchase your house and can do so within 8 days. Clearly from the experiences noted in these reviews that is not happening.

It appears that they are under performing real estate sellers that scam people for their listings. So sorry for what others went through but again so appreciative that you all shared your stories.

Preferred solution: Fair accountability for misleading advertising.

User's recommendation: caveat emptor

1 comment
Jackson M Zxb

Most of these bad reviews are fake from competing companies. I, like all the other good reviews had a great experience. Unfair to leave a bad review when you didn't use the service.

72SOLD's reply to: We got scammed

Patty, we are sorry to hear about your experience with
us. It is always our intention to provide great customer service and useful, transparent advice.
Please accept our sincerest apologies that we did not live up to your expectations on this
occasion. We are thankful that you reached out to share your experience, as your valuable
feedback helps us to improve our processes and better serve our clients. Please reach out to us
at support@72sold.com to discuss how we can make this right.
Patty G Hmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Nam Pat, Uttaradit Province

We got scammed

Lobna hanoneh was NOT an honest advocate for her buyers. She does not communicate and cannot negotiate.

You will pay her for poor photos, bad grammar in your description, defensive communication and no follow through. Sell your house and she will not thank or congratulate you.

Just takes your money and let you fend for yourself at closing. Didn't even get keys for buyer!

Cons:
  • Change the rules as they go

Preferred solution: Apology

User's recommendation: Run the other way

2 comments
Jackson M Zxb

You say you got scammed but you mention nothing of a scam. It looks like they got your house sold just fine but you are disgruntled over photos and typos. Completely unfair to them.

Guest
reply icon Replying to comment of Jackson M Zxb

Jackson M. There were a series of lies told to us and potential buyers, incorrect messaging, missed deadlines and the process agreed upon at signing never materialized, so you are incorrect about your assessment. If you would like to use this person to sell your property, go ahead and good luck.

View more comments (1)

72SOLD's reply to: Pissed off consumer

Thank you for taking the time to share your concerns with us.
Though it is never easy hearing we have disappointed one of our customers, we appreciate you
taking the time to share where we fell short, so we can improve going forward. Should you
decide to give us another chance, and we sincerely hope you do, please reach out to us at support@72sold.com so that we can follow up with you directly.
Anonymous
map-marker Casa Grande, Arizona

Pissed off consumer

We hired 72 Sold to sell our house and went under contract on 7-24-2023 with a seller. Paige Thorson has been our realtor throughout.

We have now been in escrow for 80 days with no end in sight.

Our only communication with Paige is by text messages and we only get updates if we reach out to her. It has been a horrible experience and have have yet to sell our house

72SOLD's reply to: 72SOLD - Poor Customer Service and lack of integrity

Larry, upon researching the phone number you provided, we couldn't locate your information in our system. We're genuinely concerned about the experience you've described, as it doesn't align with the training we provide our representatives, nor does it reflect the standards of our program.
To better assist you and investigate this matter thoroughly, could you please provide us with the address of the home in question? You can reach our dedicated customer care team directly by emailing support@72sold.com.
Thank you for bringing this to our attention. We're committed to resolving this issue promptly and ensuring your satisfaction with our services.
larry V Qwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Poor Customer Service and lack of integrity

72SOLD - Poor Customer Service and lack of integrity

I called to see if 72 sold could provide a quote for my house, which they list on the website as a service. I reach the sales woman who I told her I just wanted a quote to see what my house was worth to them.

She then decided to set up an in person meeting, which I did not ask for. Upon coming on site, I showed her the house and re-iterated I was only looking for a price estimate and not to list. She was polite and said she would get back to me .. then once she got back to the office she updated the calendar invite with

Description

CHANGED

Visit was a waste of time.

House with a mess, etc. He is getting a divorce and thinking about moving in 2 years. Baited me for a price. I asked specifically if he was selling / if he had any questions.

It was a waste of time.

So something she could not tell me in person, she lied and told me something else but decided to update the shared invite. I do not know if it's lack of knowledge about google calendar or lack of ability to discuss situation

Cons:
  • Lack of trust

User's recommendation: Do not use the service , they say one thing and do another

72SOLD's reply to: WNt to list my home with you.

Chayla, thank you so much for considering listing your home with us! We've received all six of your inquiries, and our dedicated agents have been quick to reach out each time. It seems you've opted to rent out your properties for now, but if your plans change in the future, please feel free to reach out. We'd be more than happy to assist you whenever you're ready!
Chaya B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
| map-marker Ormond Beach, Florida

WNt to list my home with you.

I didnt post. Review.

But will appreciate a call back since Ive called you twice and no response each time. Thanks a lot.

User's recommendation: Not sure if I can.

72SOLD's reply to: Sale of home

Paul, I am sorry you were not satisfied with the sale of your home. To help us better understand what went wrong, can you please email support@72sold.com? We are appreciative of all the feedback to help us grow as a company.
PAUL P Ebf
map-marker Paignton, England

Sale of home

72 sold is a complete joke. I wouldn't recommend to worst enemy.

That are a complete fraud, just like the clown that does commercials. It is throw as much stuff at the wall and see what sticks.

Them saying they get 9 percent more is nothing but false advertising and a lie. Horrible Horrible Company

Loss:
$20
Cons:
  • Too many to name awful company

Preferred solution: Apology

72SOLD's reply to: Terrible experience

Thank you for taking the time to share your experience. Regrettably, I couldn't locate your information in our system using the provided email address. I apologize for any inconvenience, as this limits my ability to dive deeper into specifics at this time. If you received a referral outside your service area, you were more than welcome to email our support team to adjust or refer it to another 72SOLD certified agent in the area. We have since switched to a new model for our agents to ensure referrals are closer to home!
If there's an alternative way you'd prefer to share your information or if there's anything else you'd like to add, please feel free to email support@72sold.com. We appreciate your feedback and are here to assist you further.
Jamilla Gin
map-marker New York, New York

Terrible experience

Updated by user Sep 30, 2023

I haven’t heard from them, nor do I expect to at this point.

Original review Aug 31, 2023

Im a Realtor who agreed to pay a rather high monthly fee in exchange for qualified seller leads that could work within their 72 Sold system. Some leads they provided were from another state, where we arent even licensed to sell. We found their system doesnt work for Realtors, nor for consumersall beware!!!

User's recommendation: Find an experienced Realtor, not a gimmick

72SOLD's reply to: Review of 72 Sold

We are so happy you had a great experience with 72SOLD! Thank you for taking the time to share. We are thankful for your business!
Anonymous
map-marker Tucson, Arizona

Review of 72 Sold

Danelle did a fantastic job.

Whenever my wife and I needed her for information she was always available.

Great experience

User's recommendation: Highly recommend

1 comment
Jackson M Zxb

I had an amazing experience as well!

72SOLD's reply to: BAD EXPERIENCE

Your feedback is appreciated. We dispatch local representatives to your property to ensure the best service tailored to your specific location. It's our commitment to have someone familiar with your area, ensuring you receive the most informed and personalized assistance. We understand that the starting price may not always align with your expectations regarding the eventual selling price of your home. Our agents rely on comprehensive market data to determine the starting price, with the ultimate aim of maximizing your return by attracting the highest possible offers through our program. Your trust in our process is paramount, and we're committed to achieving the best outcome for you.
Anonymous
map-marker La Follette, Tennessee

BAD EXPERIENCE

Asked 72Sold to send someone to our home since they claim a HIGHER PRICE for your property. They sent a LOCAL real estate agent to look at the house.

They came back with a price LOWER than what we had just been given a price just a couple of days earlier for MORE than they came up with.

Yes we could have sold it in their claimed 8 DAYS if we had listed the 2,000 sq ft brick house with almost 1 acre of land with them.

Like I stated. SCAM.

User's recommendation: Stay away

72SOLD's reply to: Won't stop annoying me

We would like an opportunity to look into this for you as this is not our process or protocol. Would you let us know the address of the home in question as well as your best contact number? You can email our customer care team directly at support@72sold.com.
Anonymous
map-marker Detroit, Michigan

Won't stop annoying me

Had an appt. which I had to cancel.

They will not stop texting me. Even after I said stop they continued to text. Finally I called and asked if they understood English. The more I said stop the longer texts they left me.

Do not get involved with this company.

I have never dealt with a company that keeps on texting after you say stop. Very annoying.

User's recommendation: Don't use

Contact Information

Website:
72sold.com
Mailing Address:
7333 E. Doubletree Ranch Road, Ste 100
Scottsdale, Arizona 85258
United States
Phone:
(844) 990-7272
Contact 72SOLD Customer Service